Refund policy

ALL SALES ARE FINAL
All sales are final, including pre-made and pre-order items. Since every piece is handmade, we cannot offer refunds or exchanges.

Shipping Costs
Shipping fees are non-refundable under any circumstances.

Delivery Timeline
You’ll receive your items within the time frame stated in the product description. If there’s any delay, we’ll notify you as soon as possible.

Pre-Orders & Manufacturer Restrictions
Most of our items are pre-orders, and we source products directly from manufacturers. If a manufacturer does not allow returns, we cannot process a return for you. This policy varies depending on the brand or product, so feel free to contact us for specific details about your order.

Important Note
Please read the product descriptions carefully before making a purchase. By completing your order, you agree to these terms. No exceptions.

If you have any questions, don’t hesitate to reach out to us at louverecohelp@gmail.com.